SDS Service 1

TRAINING

ScanData Systems provides the the tools necessary to streamline and maintain your warehouse and shipping operations, but understanding how to use those tools is key to your success. ScanData personnel will provide the training necessary to bring every employee up to speed so that they can be productive as quickly as possible. By the conclusion of every project, ScanData assures that all team members have a comprehensive understanding of our product and its application.

ScanData's orientation and training services include:

Complete product overview

Tour of product features

Familiarization and training of personnel on the configuration of deployed applications

Familiarization and training of personnel on the tailoring of the base-line system

On-site training of personnel in preparation for parallel testing and live system use

Review of standard user manuals

Review of finalized user documentation

Review of "Quick Sheets"

Training of customers' trainers ("train the trainer") on specific system and application functionality

Training of customers' supervisors in the parameterization of base-line applications

Assistance of the customers' trainers in training the end users

Assistance of customer in developing internal training documentation and materials

Assistance of customer in developing individual trainee assessment form

On-line assistance

USER DOCUMENTATION

An important part of any software system is the documentation — the technical manuals that describe the software and how to use its programs. As part of our efforts to create a high-quality parcel transportation management system, ScanData Systems makes every effort to provide all of our customers with proper documentation in an easily accessible format.

ScanData Systems provides the following documentation:

User documentation for use during training

ScanData User Guides

Quick Sheets

On-line Help Documentation

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